Returns & Exchanges

At Vinilo Record Store, we want you to be completely satisfied with your purchase. If your vinyl arrives damaged or is defective, you can return it within 30 days for a full refund or exchange.

1

Initiate Your Return

Contact our support team with your order number and a brief explanation of the issue to receive a Return Merchandise Authorization (RMA).

2

Package Securely

Place the record in its original specialized vinyl mailer, ensuring the sleeve and media are protected from any potential transit damage.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our team inspects the returned item, we will process your refund to the original payment method or ship out your replacement copy within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing